Shipping policy

Thank you for choosing tryshoppro. We are dedicated to ensuring your products reach you safely and promptly. Please review the details of our shipping operations below.

1. Order Processing

We process all orders within 1–2 business days. Please note that orders are not processed or shipped on weekends or major holidays. If there is a significant delay in the shipment of your order due to high demand, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:

Standard Shipping: 7–12 business days.
Expedited Shipping: 2 business days (available for specific regions).

Note: While we aim for these timelines, external factors like customs or local carrier delays may occasionally impact delivery dates.

3. Tracking Your Shipment

Once your order has been dispatched, you will receive a Shipment Confirmation email containing your tracking number. You can use this number to monitor your package's progress. Tracking information typically updates within 24 hours of shipment.

4. International Shipping & Customs

We provide shipping to various international destinations, including North America and Oceania. Please be aware that international shipments may be subject to local import duties, customs fees, and taxes (including VAT). tryshoppro is not responsible for these additional costs; they are the responsibility of the customer.

5. Damages & Issues

tryshoppro is not liable for products damaged or lost during the shipping process. If your order arrives damaged, please reach out to the shipping carrier to file a formal claim. Ensure you keep all original packaging and the damaged items to support your claim.

6. Address Accuracy

Please double-check your shipping address during checkout. We cannot be held responsible for items delivered to an incorrect address provided by the buyer.